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Hyland Positioned as a Niche Player in Gartner’s Magic Quadrant for BPM-Platform-Based Case Management Frameworks

Hyland included for the second consecutive year, recognized for its case management offering

Hyland was recently named to Gartner’s Magic Quadrant for BPM-Platform-Based Case Management Frameworks report, recognizing its OnBase enterprise information platform for the second consecutive year.

Gartner analysts define BPM-platform-based case management frameworks as configurable "apps" designed to help application leaders accelerate the delivery of unique and flexible case management solutions. Hyland - including the OnBase and WorkView | Case Manager module — was one of 13 vendors recognized in the report, evaluated utilizing Gartner’s methodology based on ability to execute and completeness of vision.

On a single platform, OnBase provides case management, content management and BPM capabilities, empowering organizations to manage and improve both unstructured work and structured, repeatable processes. OnBase case management capabilities support dynamic — and often unpredictable — people-driven work with solutions in areas like, service requests, incident management and investigations. In addition to enabling organizations to rapidly configure tailored case-driven solutions, OnBase also provides frameworks that offer a starting point for app creation. These include the Checklists for Process Control offering, a framework that enables organizations to quickly create dynamic checklist applications that empower knowledge workers in areas like IT help desks and customer service.

To learn more about why organizations are finding value by embracing a wide range of innovative case management solutions, visit


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About Hyland

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. For 25 years, Hyland has enabled more than 15,000 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s 2016 Best Companies to Work For®, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit

About OnBase by Hyland

OnBase is a single enterprise information platform for managing content, processes and cases. Providing enterprise content management (ECM), case management, business process management (BPM), records management and capture all on a single platform, OnBase transforms organizations around the globe by empowering them to become more agile, efficient and effective. Enterprise cloud-based sharing capabilities for the OnBase platform is available with our complementary offering, ShareBase by Hyland. To learn more about how more than 15,300 organizations are digitizing their workplaces to transform their business operations, visit